I call a customer back after our call is disconnected.
Mike D: Hi, this is Mike.
Important customer: Hi Mike. I’m sorry. This stupid cell phone disconnects my calls all the time
Mike D: Oh, no that was me.
Important customer: But you’re not on a cell, I called you at work.
Mike D: yeah… I turned around in my chair and it pulled the cord. The cord pulled the phone base which teetered on the edge of my desk… I grabbed for it but missed and hit the body instead of the edge thus pushing the phone base off the desk. It bounced across the room and the phone cable came undone. Sorry about that.
Important customer: wow.