3 thoughts on “Problem Illumination

  • 2/5/2013 at 10:17 am
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    Is there a critical threshold that the urgency of a problem must breach before the problem light is illuminated?

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    • 2/5/2013 at 2:25 pm
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      My general rule of thumb is that the problem light goes on when my team has twice as much work to do as we have time for. Usually that means that my only method of getting through the issue is by cajoling other people from other departments to help me.

      Bribes and free food must often be evoked. Also, my putting the problem light on occasionally elicits offers of help from my peers.

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      • 2/7/2013 at 3:39 pm
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        There is some level of irony associated with the fact that the problem light is associated with not enough time to accomplish tasks, when the creation of the problem light was sophisticated enough to only be accomplished when there was a surplus of available time to use. :-)

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