I’m currently in Charlotte on my way to Ohio for work (clearly my flight wasn’t direct. In fact, some might say it’s been rather indirect.) Interestingly, Bradley airport changed its queuing system. Previously, they had a wild maze of temporary barriers that channeled the masses up to 5 or 6 desks after which you proceeded through security based on seemingly random selection.
This morning, however, I found that Bradley now had 10-12 straight lines herding the people forward. They were organized by traveler experience. Families and casual travelers were on the far left, expert travelers were on the far right. How novel! I zipped through the expert travelers line in no time at all and enjoyed being trusted to remove my laptop from my bag without the constant reminders of the security personnel. Granted, the airport was not busy during my check-in this morning. I’d be curious to see how the system fared when stressed.